Dear Medical Providers and Patients,
We are here for you.
Orthopaedic Specialists of Massachusetts remains open during the COVID-19 outbreak at our Norwood and Milton locations. Our community hospitals are preparing for, and treating, cases of COVID-19 and have significantly limited their ability to treat orthopaedic patients. To the extent possible, please do your part to avoid hospital emergency departments for nonemergent orthopaedic care so that patients with COVID-19 symptoms can be treated.
Our providers are available to provide telehealth visits for any follow up visits or concerns. Providers are also available for patient visits in our office when needed.
We understand and deeply respect that you may be concerned about COVID-19 infection. We want to assure you that our staff have further heightened our already high standards in the office to reduce the risk of transmission to our staff and to you, our valued patient. Should you need to visit one of our offices, you have the option to wait outside or in your car and be notified via a phone call when your exam room is available after checking in by phone with our staff. We want you to know that we are following all precautions as it relates to social distancing and maintaining a safe environment.
OSM’s primary focus is and always has been patient safety. We are following Massachusetts DPH and National CDC guidelines and are adjusting our protocols as more recommendations are provided.
If you have traveled outside of the country recently, had a fever, cough, respiratory illness and/or have been around someone who may have come in contact with COVID-19, please call to discuss your upcoming appointment with our office at 781-769-6720. It may be necessary to reschedule your appointment.
This is just one of the ways that we can show our care for you and everyone in our community. Please do not hesitate to reach out with any questions or concerns.
Sincerely,
Orthopaedic Specialists of Massachusetts
